Good to know
Arrival and departure
- Your room will be available from 2 p.m. on the day of arrival and must be vacated by 10 a.m. on the day of departure.
Beauty treatments
- To ensure we can reserve your beauty treatments and spa packages at your preferred time,
we recommend booking your desired treatments in advance.
If you need to cancel a treatment, please let us know at least twelve hours in advance!
In the event of a last-minute cancellation, we regret that we will have to charge 70% of the price of the booked treatment.
Bus connection
- You can reach us with bus line 231 (Schenna/Verdins).
The best place to get off is at the “Schule” stop.
Pets
- Dogs are accepted on request. Daily rate: €20–30 without food.
Please note that your dog must remain in your room during meal times
and is not allowed on the lawn or in the wellness area.
Garage | E-charging station | Bike storage
- Our hotel's garage and private parking spaces are available to you free of charge.
- You can conveniently charge your electric vehicle at our hotel's e-charging station.
- For cycling enthusiasts: Scena and the Merano region are wonderful to explore by e-bike.
A dedicated charging station and a lockable bike storage room are available for your bikes – secure,
convenient, and always ready for your next tour.
Payment options
- Cash, Eurocard, credit cards (Visa, Mastercard)
- Important: Please note that, in accordance with current legislation, cash payments
may only be accepted up to a maximum amount of €4,999. - You are welcome to pay in advance by bank transfer:
Sparkasse Bozen-Fil. Obermais
Beneficiary: Pircher Helene & Co KG
BIC: CRBZIT2B021
IBAN: IT83Q0604558591000000503836
Cancellation policy
- Cancellations are free of charge up to 45 days before the date of arrival.
- If you are unable to stay at the hotel after this deadline,
you will be charged 70% of the booked hotel arrangement. - In case of no-show, late arrival, or early departure, we charge 100% of the booked arrangement.
The cancellation conditions apply regardless of whether the canceled rooms are rebooked in whole or in part.
Cancellations
Sometimes, things can happen before you leave for your holiday. Taking out a travel cancellation insurance policy can protect you financially. When you book, we’ll provide you with the necessary documents. If you cancel up to 45 days before your scheduled arrival date, you will incur no fee. If you cancel within 45 days of your arrival, arrive late or in the event of a no show, you will incur a fee of 70% of the invoice for the stay you booked with us. If you choose to end your stay early, 100% of the invoice will be payable.
Are there any special offers or vacation packages?
Yes, we offer a variety of vacation packages for your stay at Baumgartner's Blumenhotel in Schenna.
What payment methods are accepted?
At the Blumenhotel, you can pay in cash or with Visa, Mastercard, and real-time bank transfer. Please note that, in accordance with applicable laws, cash payments are limited to a maximum of € 4,999.00.
How much is the local tax per person per night?
The local tax is € 3.80 per person per night for guests 14 years of age and older. It is not included in the room rate and will be charged separately on site.
What are the cancellation policies?
In the event of a cancellation of your reservation at Baumgartner's Blumenhotel, the following cancellation policy applies:
- Up to 45 days before arrival: free cancellation
- 44 to 3 days before arrival: 70% of the booked hotel package
- Less than 3 days before arrival: 100% of the booked hotel package
- In case of no-show, late arrival, or early departure: 100% of the booked hotel package
The cancellation policy applies regardless of whether the canceled rooms can be rebooked in whole or in part. If you have any questions about your reservation or cancellation, please feel free to contact us by email.
Can I get travel cancellation insurance directly through the hotel?
Yes, you can add European Travel Insurance's trip cancellation coverage directly when you make your booking.
Are dogs or other pets allowed at the hotel?
Yes, dogs are allowed upon request for a fee of € 20.00 to € 30.00 per day (food not included). Dogs must remain in the room during mealtimes. Dogs are not permitted in the dining room, on the lawn, or in the wellness area. Other pets are allowed only upon request.
Is a deposit required?
Yes, a deposit is required to confirm your reservation. You can pay this directly through the website or in advance via bank transfer.
Sparkasse Bozen – Obermais Branch
Pircher Helene & Co KG
BIC: CRBZIT2B021
IBAN: IT83Q0604558591000000503836
Can gift vouchers be purchased for the Blumenhotel?
Yes, gift certificates and vouchers for selected services can be purchased for Baumgartner’s Blumenhotel.